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Before you open an account or make a deposit through Raast or Debit Card, these terms set out exactly what 111xx commits to and what we ask from you in return. Read them once — they govern every transaction, every session and every support request you raise with us.
These terms form the agreement between you and 111xx for every interaction on this platform — from the moment you register through to the point your withdrawal lands back in your wallet. They are written in plain language so you know where you stand without needing a lawyer to decode them. Access to 111xx and use of any of its features, including deposits via Raast or Debit Card, is only available where local law in Pakistan permits it. We do not represent that all features are available in every region, and you are responsible for checking that your use is lawful where you are located. These terms can be updated. When we make a material change, we note it in the terms page itself and the updated version takes effect from the date shown at the top of this document. Continuing to use the platform after an update is posted means you accept the revised terms. If you disagree with a change, the correct step is to stop using the account and contact support before your next deposit. Your account dashboard shows the version of the terms you most recently accepted.
Not every corner of your experience on 111xx is governed by the same rule. These terms draw a clear line between what we control directly and what sits outside our responsibility — so you know who to contact when something needs resolving.
Your login credentials, account wallet balance, deposit history and withdrawal records all fall under these terms. We manage these directly and you can raise questions about any of them through our support channel.
All deposits made through Raast or Debit Card, and any withdrawals processed back to your linked account, are covered here. Transaction records visible in your account dashboard are the reference point for any dispute.
The games, tables and sports markets available on the platform are displayed as they are configured at the time. Game availability can change; the current state of the lobby is always shown when you log in.
Payment networks like Raast operate under their own terms. We do not govern their processing rules, their outage windows or their verification requirements. Where their process affects your deposit, their terms apply to that part of the journey.
These terms are not one-sided. They set out what you can ask for and how to go about it. Your transaction history is available in your account dashboard at any time — you do not need to contact support just to see what went in or came out. If a record looks wrong, the first step is to compare it against the payment confirmation you received at the time of the transaction. Correcting your account details — name spelling, linked Debit Card, or Raast-registered bank account — is done through the account settings page, and some changes require identity verification before they take effect. If you have a question about how a specific term applies to your situation, raise it through the support contact shown below before acting on your own interpretation. Where a dispute arises over a transaction, we ask you to submit the relevant payment reference number so we can locate the record on our side without delay.
Open the transaction history in your account dashboard to see every deposit and withdrawal. The date, method — Raast or Debit Card — and amount are all logged there.
Update your registered name, linked bank account or Debit Card details through account settings. Changes that affect withdrawals may require identity verification before they are saved.
If a term is unclear or you think it has been applied incorrectly to your account, contact support with the specific transaction reference or account action in question.
You can request a copy of the version of these terms that was in effect at the time of a specific transaction. Submit your request through the support channel with the date of the transaction.
If any part of these terms raises a question about your account, your deposits or your rights, use the contact path that matches your situation. We respond to terms-related queries through the channels below — include your account reference and the specific section you are asking about so we can give you a direct answer.
Use the live chat icon in your account to reach us directly. For terms and transaction questions, have your payment reference ready — Raast transfer ID or Debit Card transaction number — so we can pull the record immediately.
Send a written query to our support email if you need a documented response about how a specific term applies to your account. We reply in writing so you have a record of the answer for your own reference.
The current version of these terms, your accepted version and your full transaction log are all accessible inside your account. Check there first — most terms questions are answered by the records already visible to you.
These terms also cover how 111xx handles the information attached to your account — what we keep, why we keep it and how you can ask for it to be changed or removed. Account data is retained for as long as your account is active and for a period after closure as required by applicable rules. Payment records connected to Raast or Debit Card transactions are part of that retention and are not deleted on request during any required holding period.
Your account data — registration details, payment method records and transaction history — is held securely and used only for account management, payment processing and support. We do not share it with third parties outside the payment networks you use.
We use session cookies to keep your account active while you browse. You can adjust cookie settings in your browser at any time. Disabling certain cookies may affect how the account pages load or how your login session behaves.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately using the live chat path shown above and do not make any deposits until the issue is reviewed.
To update or correct personal data attached to your account, go to account settings or contact support with the specific field you need changed. Identity verification is required before changes to payment-linked details are applied.
These are the questions we see most often about how our terms apply in practice. If your question is not here, use the live chat channel and quote the relevant section.
They apply from the moment you complete registration. Every deposit, withdrawal, game session and support interaction after that point is covered by the version of the terms in effect at the time. The version you accepted is logged in your account dashboard.
We can update the terms, but material changes are noted in the document with a revised effective date. Continuing to use the account after that date means you have accepted the update. If you disagree, contact support before your next deposit or transaction.
Yes. A Raast transaction that leaves your bank but does not appear in your account wallet falls under our terms for disputed transactions. Submit the Raast transfer reference through live chat and we will check the record on our side and coordinate with the payment network.
Account data is retained for a period after closure as required by applicable rules. Payment records connected to your Raast or Debit Card transactions are part of that retention. You can request details about what is held by contacting support after closing your account.
Go to your transaction history in the account dashboard and note the date, method and amount in question. Then contact support via live chat with that payment reference. Provide any confirmation you received from Raast or your Debit Card bank so we can match it to our record.
Access to 111xx and use of its features is only available where local law permits. Terms apply equally across eligible regions, but the availability of specific features — including certain payment routes — may vary depending on where you are and what local law allows.