111xx Privacy Policy: How We Handle Your Information
When you open an account with 111xx and use payment routes like Raast or Debit Card, we collect certain information to keep your account running and your transactions traceable. This policy sets out exactly what we collect, how we use it, and what choices you have over your own data — written plainly so you can act on it.
Account data handled with care
Raast and Debit Card transaction records
Your rights, clearly stated
Contact path for data queries
POLICY FOUNDATION
What This Policy Covers and How It Applies
This Privacy Policy applies to every interaction you have with the 111xx platform — from the moment you land on the site, through account registration, to each deposit or withdrawal you complete. We collect information in three main ways: data you give us directly when filling in account fields, data generated automatically when you navigate the platform on your device, and data that arises from payment processing when you use Raast, Debit Card or other supported local payment routes. Each category is handled differently. Account registration data — your name, contact details and identity verification inputs — is stored to keep your account in good standing and to allow you to withdraw funds to the correct destination. Automatically collected data, such as device type and session behaviour, helps us keep the platform accessible and detect unusual activity on your account. Payment-related data is retained only as long as required to resolve transaction disputes and comply with applicable financial recordkeeping obligations. We do not sell your personal data to third parties for marketing. Availability of services on this platform depends on local law and eligible regions.
Raast payment records
Debit Card transaction logs
Account registration data
Session and device data
Withdrawal destination details
POLICY BOUNDARIES
Where This Policy Applies and Where It Does Not
Not every data point on or around this platform falls under the same rules. Understanding the scope helps you know which part of this policy to point to when raising a query about your information.
Account Access and Login
Data you enter during account creation, login and identity verification is covered fully by this policy. You can request a review of that data at any time through the account settings page after you sign in.
Payment Transactions
Records of deposits and withdrawals made through Raast or Debit Card are covered under this policy for the purpose of account history and dispute resolution. These records are visible in your account transaction log after login.
Platform Content and Games
Game session data — how long you played, which titles you opened — is collected at the platform level under this policy. It is used to maintain session continuity, not shared with game studios for marketing.
Third-Party Services
Links or embedded tools from third-party services, including payment processors handling your Raast or Debit Card transaction at the network level, operate under their own privacy terms. We do not control or represent those third-party policies.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Over Your Data
You have real actions available to you — not just abstract rights listed in a document. Your account dashboard, accessible after login, is the first place to check current details we hold on you. From there you can review the information you submitted at registration, see the transaction history linked to your Raast or Debit Card deposits, and update contact details where the field allows direct editing. If something recorded in your account is incorrect — a name spelling, a contact number, a saved payment reference — the correction process starts by logging in and navigating to the account settings section. For data that cannot be edited through the dashboard directly, you can submit a written request through our support contact path. We will acknowledge the request and tell you the next step. If you want to understand what specific data we hold on your account before deciding on any action, a data query to our support team is the right starting point.
Review Your Records
Log in and open the account dashboard. Your registration data and transaction history — including Raast and Debit Card payment records — are listed there. No support ticket needed for a basic review.
Correct Account Details
Editable fields such as contact number and email can be updated directly in account settings after login. For fields that are locked post-verification, submit a correction request through the support contact path.
Raise a Data Query
If you want to know exactly what data we hold on your account, write to us through the support channel listed in the Contact section of this policy. We respond with the specific data categories held, not a generic reply.
Request Account Data Removal
Where local law and account status permit, you may request removal of personal data no longer needed for active account or transaction purposes. The support team will confirm eligibility and timeline based on your account state.
REACH OUR TEAM
How to Contact Us About This Policy
If a section of this policy raises a question you cannot resolve through your account dashboard, our support team is the direct path. Use the contact method that matches your query type — written requests for data corrections or removal, live chat for quick clarifications on what a policy clause means for your account.
Live Chat Support
Open the live chat widget from any page on the platform. Use this channel to ask what a specific clause means for your account or to get the right form for a data correction request.
Email Data Requests
For formal data queries — reviews, corrections or removal requests — send a written message through the email contact listed in your account help section. Include your account reference so we can locate the right record.
Account Help Section
The help section inside your logged-in account lists current contact options and links directly to the data-request form. This is the right place to start before choosing between live chat and email.
DATA HANDLING STANDARDS
How We Protect and Manage Your Information
Keeping your account data accurate and secure is an operational requirement, not a side concern. We apply access controls so that only the processes that need your data can reach it — for example, the payment verification process reads your account identity fields, but game session processes do not. Cookies placed on your device during a session are used to keep you logged in and to record which account state you left the platform in; they are not used to build advertising profiles. You can manage cookie preferences through your browser settings, though doing so may affect login persistence. Data we collect from Raast or Debit Card transactions is retained for the period needed to meet financial recordkeeping requirements, after which it is deleted or anonymised. If this policy changes in a way that affects your data rights, we will post the updated version on this page. Checking this page after any account or payment change is the simplest way to stay current.
Access Controls
Account and payment data is compartmentalised — each internal process accesses only the data it needs. Your Raast or Debit Card payment reference is not accessible to unrelated platform functions, keeping your financial detail contained.
Cookie Use
Session cookies keep your account active during a visit and record your last known account state. We do not use cookies to build advertising profiles or share browsing behaviour with third-party ad networks.
Retention and Deletion
Transaction data linked to Raast or Debit Card payments is kept only for the duration required by financial recordkeeping obligations. Once that period ends, the data is deleted or anonymised — it is not held indefinitely.
Policy Updates
When this policy is revised, the updated version replaces the previous one on this page. The change date is noted at the top of the document. No separate notification is sent; checking this page is the direct way to see the current version.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
These are the questions we receive most often from account holders in Pakistan about how their data is handled on 111xx. Each answer points to a specific action or account path rather than a general statement.
What personal data does 111xx collect when I open an account?
We collect the information you enter during registration — name, contact details and identity verification inputs — plus the account activity data generated when you use the platform. Payment data from Raast or Debit Card transactions is also recorded for transaction history and dispute resolution purposes.
Where can I see the data held on my account right now?
Log in and open your account dashboard. Your registration details and full transaction history, including deposits made via Raast or Debit Card, are listed there. No support request is needed to view what is already shown in your account.
Can I correct information that is wrong in my account?
Editable fields — such as contact number or email address — can be updated directly from account settings after login. For locked fields that were set during identity verification, submit a correction request through the support email contact. Include your account reference so we can locate the right record quickly.
Does 111xx share my data with third parties?
We do not sell your personal data. Payment processing through Raast or Debit Card involves third-party payment networks that operate under their own data terms. Outside of necessary transaction processing, your data is not passed to third parties for marketing or profiling.
How long does 111xx keep my payment and transaction records?
Transaction records linked to Raast or Debit Card deposits and withdrawals are retained for the period required under applicable financial recordkeeping rules. After that period, records are deleted or anonymised. You can see your current transaction log in your account dashboard at any time.
What should I do if I want my account data removed?
Send a written removal request through the email contact listed in your account help section. Include your account reference. We will confirm whether removal is eligible based on your account status and any active financial recordkeeping obligations, and tell you the expected timeline.
How will I know if this Privacy Policy changes?
When the policy is updated, the new version is posted on this page with the revision date shown at the top. There is no separate notification. If you want to stay current with any changes that affect your data rights, bookmark this page and check it after significant account activity.
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