Live / Sports
This FAQ covers the questions we hear most from Pakistan players — how to fund your account via Raast or Debit Card, what to do when a transaction needs a second look, and how to reach support when you need a real answer fast. Every entry here reflects an actual step inside your account, not a generic script.
When an FAQ answer does not fully cover your situation, the right move is to reach 111xx support directly. Each route below connects you to the same team — your account history, wallet status and transaction records are visible on our end the moment you get in touch, so resolution is faster when you have your account ID ready.
Open the chat widget from any page inside your account. Our support team can check your wallet balance, pending transaction status and account verification steps in real time. Have your registered mobile number at hand when you connect.
Send your query to the support address shown on the Contact page. Include your account ID and a brief description of the issue — for example, a Raast transfer that has not reflected or a Debit Card charge you do not recognise. We respond to each ticket individually.
The Help Centre in your account dashboard holds step-by-step walkthroughs for common tasks: adding a payment method, checking withdrawal status, updating account details. Search by topic or browse the categories to find the exact step you need.
Every answer in this FAQ is drawn from the actual account flows and payment routes configured on 111xx — not from a generic template. When a process changes, such as an update to how Raast confirmations are handled or a new step in Debit Card verification, this page is updated to match. You are reading operational documentation, not marketing copy.
Each FAQ answer describes what you will actually see inside your 111xx account — the screens, the fields, the confirmation messages. We do not describe hypothetical steps; we describe the steps the platform currently shows.
Raast and Debit Card are the two routes we have confirmed as active for supported Pakistan regions. Any FAQ answer that references a payment method is based on a route that is live in the deposit and withdrawal flow, subject to local law.
Account steps and payment instructions are reviewed whenever we update a flow. If the Raast deposit screen changes its field layout or a new Debit Card verification step is added, the relevant FAQ answer is rewritten to reflect what you will see that day.
Our live chat and email support teams use the same operational documentation that informs this FAQ. When you contact support, you receive the same answer as this page — there is no separate script that contradicts what you read here.
111xx gives you three distinct play areas — live casino tables, slot rooms and the sportsbook — each with its own lobby layout and game type. The practical account mechanics stay the same across all three. Your wallet balance is shared, so a Raast deposit made before a cricket match on the sportsbook is the same balance you carry into a Baccarat FireStorm table or a Crash Countdown slot room. Support, transaction history and account settings follow you across every section without requiring a separate login or a separate wallet.
Baccarat FireStorm, Roulette Wildcard and Teen Patti Spin run in the live casino section. Bet sizes and table rules vary by title; everything else — your wallet, your transaction log, your support access — is identical to any other section of your account.
Slot rooms from CQ9, PG Soft, Habanero and other assigned studios sit in the slots lobby. Game mechanics, bonus rounds and prize structures differ by title. Your deposit balance and withdrawal path remain the same ones you use across the whole platform.
Cricket — PSL fixtures and international matches — sits at the front of the sportsbook. Football Halftime Bet and Football Lucky Bet cover other markets. The same account wallet funds your sports bets; winnings from any market land in the same wallet and follow the same withdrawal route.
One account, one wallet, one transaction history, one support route. Whether you have a question about a Raast deposit, a live table result or a sportsbook bet settlement, you contact the same support team via the same chat or email channel — no section has a separate help desk.
These are the elements Pakistan players notice when they settle into 111xx — not promotional claims, but the observable characteristics of how the platform is built. From the game catalogue to the account wallet, these are the specifics that give the FAQ its context and make each answer relevant to what you will actually encounter.
CQ9, PG Soft, Microgaming, Spadegaming, PlayStar and Habanero titles fill the lobby. Crash Countdown, Teen Patti Spin and Baccarat FireStorm are among the headline titles. RTP figures are displayed only where the individual game or studio exposes them inside the game screen.
One wallet covers every section — live tables, slot rooms, sportsbook. A Raast deposit reflects in the same balance you use for a Football Lucky Bet or a Roulette Wildcard session. No internal transfers, no section-specific credits to track.
Your account dashboard, transaction history, deposit screen and support chat are all accessible from the mobile browser without a separate app download. The layout adjusts to your screen so the deposit fields and game lobby remain usable on any current Android or iOS device.
Raast instant bank transfer is the primary deposit route for Pakistan. Debit Card sits alongside it as the ready alternative. Both are configured inside the account — you select the route, follow the on-screen fields and the transaction is logged in your history.
This page collects the questions that come through to our support team most often, then answers each one at the level of detail that actually helps — meaning the specific screen, field or account step involved, not a vague direction to 'check your settings. ' The questions span the main areas where players need clarity: funding your account through Raast or Debit Card, understanding why a transaction appears pending, reaching support through chat or email, and knowing which game sections share your wallet balance. You will also find answers about how game results are recorded, where to check your full transaction history after a session, and what the account verification process asks of you. If your question is not listed here, the fastest path is live chat — our team has access to your account data and can answer in context rather than from a script. Availability of all features and payment routes depends on local law and eligible regions in Pakistan. The current status of your account, your wallet balance and any pending transactions is always shown in your account dashboard after login.
These figures describe the structural configuration of 111xx — the game categories available, the payment routes confirmed for Pakistan, the languages the platform supports and the device types the account works on. No invented counts or speed claims are included.
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The answers below address the specific steps and screens inside your 111xx account. Each one is written to match what you will actually see — not a generalised description. If your situation differs from what is described, live chat is the fastest route to a specific answer.
Open the Deposit section inside your account dashboard and select Raast as the payment route. Enter the amount, confirm the details shown on screen and complete the transfer through your bank's Raast-enabled interface. The transaction is logged in your account history once it is processed. Availability depends on local law and your eligible region.
First, check your transaction history inside your account — a pending status means the payment is still being processed. If the status has not updated after a reasonable period, contact our support team via live chat with your account ID and the approximate transaction time. Do not attempt a second deposit for the same amount until the first is confirmed.
Any amount won during a game round is added straight to your account wallet balance immediately after the round settles. This applies across live casino tables like Baccarat FireStorm, slot rooms and sportsbook markets. Your updated wallet balance is visible at the top of your account dashboard.
Yes. Your account wallet is shared across all sections — live casino, slots and the sportsbook. A Raast deposit you make before a PSL cricket match is the same balance you carry into Roulette Wildcard or a Crash Countdown session. No internal transfers are needed to switch between sections.
Your transaction history is inside your account dashboard under the Wallet or History section — the exact label is shown after you log in. It lists every deposit, withdrawal and in-game settlement with timestamps. You can filter by date or transaction type to find a specific entry. Live chat can pull the same data if you need help reading a specific record.
The verification process asks for identity and payment confirmation documents as shown in your account's Verification section. The fields and document types required are listed on that screen. Completing verification is necessary before withdrawals are processed. The current status of your verification is shown in your account dashboard after login.
Yes. Our live chat and email support teams work from the same operational documentation that informs these FAQ answers. If a process has been updated — such as a change to the Raast deposit screen — both this page and the support team's documentation are updated at the same time. You will not receive a different answer by contacting support.